Sunday, March 11, 2007

the service industry in Singapore sucks big time!!! ok, maybe my expectation is a little too high... becos i'm not talking about orchard rd kind of shop, but then, this is your job, this is your basic minimum job requirement.

1) was at ntuc hypermart... bought a fish, an auntie keyed in the amount and pass to another colleague to clean up the fish. The colleague noticed that she keyed in the wrong kind of fish... so the price was wrong, luckily her colleagues spotted her mistake. then after the colleague finished the cleaning of fish... she placed it on another counter. Then this uncle who was behind me told the auntie that his fish is ready... and the auntie actually wanted to pass the fish to her. i was juz watching the whole and kept quiet, cos i know that is MY fish... then the uncle, "eh, this one not my fish." then my turn," of course lah! this is MY fish... your fish is still cleaning..." *took the fish and turn around and walk away* OMG, stop talking and working at the same time, made so many mistakes...

2) after paying for all my stuff, went to buy bread... chose my bread... then went to the counter and paid... a family of four, the mother asking the cashier a lot of questions.... another colleague packed my bread... then turn ard and took another plastic bag, told the cashier, "earthquake, it's hers." cashier proceed to key in and told me $3.60... hmmm, i remembered it's more than 3.60... ok, nvm, i pay... then wanted to take my bread, look at the receipt in my hands... eh, i paid for earthquake... told the cashier," i didn't buy earthquake, these are my bread." in a short period of 1/2 hours, two people made mistakes.... and it has to be me... small problem, settled the correct items and went off... juz couldn't help wondering why it had to be me, 2 times in a row.

3) oh yah, before that, i was queueing up to pay for my ntuc things, then this joker auntie, holding 3 cans... and asked me if she can go first or not, she has only 3 items. Actually i wanted to be hard hearted and tell her to go to the express lane... but then, forget it.... juz let her 1st... consider as i did a good deed.

4) then today, went to coffeeshop to buy food. i was queueing there first, the stall was busy... no one was there to serve, then 3 people queue up behind me... oh yes, i was carrying Max in my arms... then the colleague shouted for people in the kitchen to come and serve as there was a queue forming... and guess wat, they served the 3 people behind me FIRST! god, so wat if they are loud... '2 packets' and they proceed to packet for them... if let one of them first, nvm... they served THREE of them.... i was very angry and flared up. I would have kicked up a fuss, i feel like kicking up a fuss.... fed up leh, and Max is not light to carry... so when she asked me... i said very loudly, literally shouting. "one packet, this vegetable and that chicken." fed up, really fed up.... now i thought of it, still fed up...... idiots... abc, xyz, nb, knn, cb...

5) then same... went to another stall to buy noodle.... said 'fishball mee, dry, dun want chilli.' uncle proceed to write down..... then waited quite long for the mee, can understand, popular stall. while waiting... 'ah di, sorry, you want dry, we write wrongly, write soup, can or not?' ah di shook his head... they had to re do his order.... then came my packet... hmmm, how come red red one.... 'uncle, i dun want chilli one.' uncle said, "u never say. sorry lah. can lah, a little bit of chilli only." "Cannot, children eat one, cannot have chilli... i specify no chilli." uncle brought the mee there, then came back again, " can lah, a little bit of chilli only... " " uncle, cannot. it's for little children to eat... wat for i bring back and they dun want to eat?' uncle has no choice but to re do the packet. Kao.... it was your mistake and you never admit your mistake... very very hot.... again, 2 mistakes in a row and the person has to be me? no, this one is not my fault. it is the person who dunno how to write orders, so many wrong orders. if it's for my own consumption, i dun mind, but it's for M&M to eat! how to have chilli???? fed up, really fed up...

so my conclusion
1) service industry really sucks, big time
2) when i'm in those uncle, auntie, with not so educated people, i must learn to 'fight' for my rights, be it bitchy or naggy or auntie. kao, otherwise think i very easy to bully like that.....

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